How to Get Help in Windows 11

Even the most experienced computer users need a little help from time to time. Whether you’re looking for general information about the operating system or need help with a specific task, the Windows 11 help function is a great resource. This guide will show you how to use all the methods available to get help in Windows 11.

Get Help from Microsoft Support via the Support Website

The Microsoft support website is an excellent resource for Windows 11 users. You can find help topics, contact Microsoft support, and even chat with a support agent on the website.

All you have to do is type in your question or keywords into the search bar, and the website will provide you with a list of articles and other resources that can help you.

The Microsoft support website
The Microsoft support website interface

Get Help from Microsoft Support Via Phone

If you need help but don’t want to use the Microsoft support website, you can always call Microsoft support.

To reach Microsoft support by phone, call 1 800-642-7676. Once you are on the phone with a support agent, they will be able to help you with your problem.

Use the Get Help App

Windows 11 has a built-in Get Help app that you can use to get help with your operating system.

To open the Get Help app, type in “get help” in the Start Menu, then press Enter.

To open the Get Help app, go to the Start Menu and type in "get help."
To open the Get Help app, go to the Start Menu and type in “get help.”

Once the application opens, you can type in your problem, and the app will provide you with a list of possible solutions.

Once the application opens, you can type in your problem and the app will provide you with a list of possible solutions.
Once the application opens, you can type in your problem, and the app will provide you with a list of possible solutions.

Get Help Using the F1 Key

One of the quickest ways to get help in Windows 11 is to use the F1 key on your keyboard. When you press the F1 key, windows will conduct a Bing search for “how to get help in Windows 11.” This approach isn’t very helpful unless you have a problem with a specific application.

When you press the F1 key, windows will conduct a Bing search for "how to get help in Windows 11.
When you press the F1 key, windows will conduct a Bing search for “how to get help in Windows 11.

When you press F1 while using an application, the help file for that program opens so that you can troubleshoot any issues you are having.

For example, if you are using the Microsoft Word application and press F1, the Help window for Microsoft Word will open. You can type in a question or keywords to search for information about a specific task.

When you press F1 while using an application, the help file for that program opens so that you can troubleshoot any issues you are having.
When you press F1 while using an application, the help file for that program opens so that you can troubleshoot any issues you are having.

Try the Built-in Troubleshooters

If you have problems with a specific feature or application, Windows 11 also has many built-in troubleshooters that can help you fix the problem.

To open the Troubleshooting window, type in “troubleshoot settings” in the Start Menu, then press Enter.

To open the Troubleshooting window, go to the Start Menu and type in troubleshoot.
To open the Troubleshooting window, go to the Start Menu and type in “troubleshoot settings”

A window will open. Choose the Other troubleshooters option. You will see a list of all the available troubleshooters. Select the one you want to use and follow the prompts.

For example, if you have problems with your printer, you can select the Run button beside the printer option. The troubleshooter will then guide you through steps to help fix the problem.

Select the Run button beside the printer option
Select the Run button beside the printer option

Get Help Using Cortana

Cortana is a digital assistant that comes with Windows 11. You can ask Cortana questions, and it will try to provide you with an answer.

To get started, search for “Cortana” in the search bar, then press Enter.

Search for Cortana in the search bar
Search for “Cortana” in the search bar

Once the application opens, type in whatever question you have in the “Ask Cortana” bar. For example, you could type in “How do I change my background on Windows 11?”

Cortana will search for the answer to your question and provide you with a link to the help topic.

Note: if Cortana doesn’t find an answer, it will direct you to Bing search to search that query.

type in whatever question you have in the "Ask Cortana" bar
Type in the question you have in the “Ask Cortana” bar

Get Help from the Tips App

The Tips app is a great way to learn more about Windows 11 and how to use its features.

To open the Tips app, type in “tips” in the Start Menu, then press Enter. The Tips app will open. You’ll find six topics. Each has several tips that you can use to improve your experience with Windows 11. Tips is an excellent way for beginners to begin learning how to use Windows!When you open the Tips app, you'll find six different topics. Each topic has several tips that you can use. Choose the one you want, and start exploring!

When you open the Tips app, you’ll find six different topics. Each topic has several tips that you can use. Choose the one you want, and start exploring!

If you are still having trouble finding the answer to your question, you can always use a web search. Go to your favorite search engine and type in your question or keywords. You should be able to find what you are looking for this way.

Go to your favorite search engine and type in your question or keywords
Go to your favorite search engine and type in your question or keywords

Get Help from Reddit

If you can’t find the answer to your question using any of the methods above, you can always turn to Reddit. Reddit is a website where people can ask questions and get answers from other users.

To get help using Reddit, go to the Windows or Windows 11 subreddits and search for your question.

If other users have already asked your question, you can read through their answers. If no one has asked your question yet, you can post it yourself and wait for someone to answer.

the Windows 11 subreddit
The Windows 11 subreddit interface

Get Help from Twitter

Another great way to get help with Windows 11 is using Twitter. After logging into your Twitter account, go to the search bar and type in #windows11help. This will bring up all of the tweets that have used this hashtag.

You can read through the tweets to see if someone has already asked your question. If not, you can tweet your question and use the hashtag so users monitoring that hashtag will see it and be able to help you.

You can also send a direct message to Microsoft Support’s official Twitter account. They usually reply to requests for help. You can also tag them in your tweet by adding @MicrosoftHelps to get their attention.

The official Twitter account for Microsoft support
The official Twitter account for the Microsoft support interface

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