AirPods Keep Cutting Out? How to Fix It

It’s frustrating when you’re listening to music or a podcast on your phone, and your AirPods keep cutting out. There are many reasons why you might be experiencing disruptions in connectivity between your AirPods, for example:

• You’re out of your AirPods optimal range.
• There’s something wrong with the software.
• The sensors on your AirPods are damaged.

Let’s look at some methods to stop your AirPods from cutting out.

Check Your Bluetooth Settings

AirPods wirelessly connect to your phone with Bluetooth, which means if there’s something wrong with the Bluetooth connection, your AirPods won’t work properly.

Turn your Bluetooth off and then on again to see if the AirPods connect to your phone automatically. If the problem persists, you’ll have to unpair your AirPods and pair them again with your phone.

1. Tap Settings.

   

2. Go to Bluetooth.

   

3. Click on the “info” icon next to the name of your AirPods.

   

4. Tap Forget This Device.

   

5. Tap Forget Device.

   

6. In the confirmation box, tap Forget Device.

   

7. Go back to the Home Screen. Open the AirPods case and hold it close to your phone so the AirPods setup animation appears on the screen. Tap Connect.

   

8. Hold the button on your AirPods case until your AirPods have paired with your phone.

   

9. Tap Done.

   

See If There’s Enough Battery in Your AirPods

If your AirPods’ battery level is low, they might disconnect automatically. To check the battery level of your AirPods, bring the AirPods case close to your phone and open the lid. Your phone will display the battery level on the Home Screen.

Is the Firmware Updated?

Apple often releases firmware updates for the AirPods to fix bugs and other issues. Unfortunately, there’s no way to manually update the firmware on your phone. To update it, you must leave your AirPods on charge while connected to your iPhone.

If an update is available, it will be downloaded and installed automatically. To check the firmware version:

1. Tap Settings.

   

2. Scroll down and tap General.

   

3. Tap About.

   

4. Open the lid of your AirPods case. Under “Carrier Lock,” you’ll see the name of your AirPods. Tap it.

   

5. Here, you’ll be able to see the firmware version of your AirPods.

   

Turn Off Automatic Wear Detection

Automatic wear detection is a feature that stops and starts audio automatically when you take your AirPods out of your ear or put them back in. While it’s a helpful feature, it can result in your AirPods cutting out if the sensors are faulty.

1. Tap Settings.

   

2. Tap Bluetooth.
   

   

3. Keep the lid of the AirPods case open so they’re connected to your phone. Tap the “info” icon next to your AirPods in the list of Bluetooth devices.

   

4. Tap Automatic Ear Detection to turn it off.

   

Make Sure You’re Not Out of Range

The first generation of AirPods supports Bluetooth 4.2 and has a range of 30-60 feet (10-18 meters). The second and third generations of AirPods support Bluetooth 5.0, which means they have a range of about 130 feet (39 meters).

The audio quality will drop when you exit the optimal range, and your AirPods might disconnect.